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Terms & Conditions

We'll do the right thing by you, please do the same for us.

If you make a purchase and need assistance, please contact us.

Stock Levels: Please check the status of products before purchasing. If a product is out of stock which sometimes happens, we will notify you if and when it will be back in stock. Some items may need to be ordered from distributors which adds 3-5 days to our handling time.

Shipping: During checkout, we let you choose your shipping method. Only Some items are listed as free shipping so if the item is not described as a free shipping item, then please don't select the free shipping option at checkout. You also have the option of collecting your item from our store. Unless otherwise stated in the item description the cost of shipping is the buyers resposibility. If an incorrect shipping method is selected there may be additional cost to the buyer. While we do our best to estimate postage costs, if there is a significant difference in the actual postage cost we will contact you (Yes, even if the postage is cheaper than anticipated). Items shipped to the US attract a $15 customs charge payable before shipping. Any customs, duty  or other costs associated with importing goods is not our responsibility. Please research this information before purchasing.

Returns: Returns are only accepted in limited circumstances and customers must contact us for an Return Authority  number. If you have any issues, simply contact us and we'll try to help you out.

You are entitled by law to a refund if goods

  • are or become defective through no fault of the buyer;

  • are not for the purpose you stated or the purpose the buyer made known to you;

  • don’t match your description or sample; or

  • have defects that were not obvious or were not brought to the buyer's attention